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PRIVACY POLICY & MESSAGING TERMS

CoolTrip LLC
Website: CoolTrip.co
Contact: admin@cooltrip.co
SMS Number: (833) 742-3722
Effective Date: January 1, 2026
Last Updated: September 1, 2026

TABLE OF CONTENTS

  1. Introduction
  2. Information We May Collect
  3. How Information Is Used
  4. Data Sharing
  5. Email Communications
  6. SMS Messaging Program
  7. SMS Opt-Out
  8. SMS Help
  9. Wireless Carrier Disclaimer
  10. SMS Consent and Mobile Information
  11. Cookies and Website Technologies
  12. Service Providers
  13. Data Security
  14. Data Retention
  15. Children’s Privacy
  16. California Privacy
  17. Third-Party Links
  18. Changes to This Privacy Policy
  19. Contact CoolTrip
  20. SMS Terms & Conditions

1. Introduction

CoolTrip LLC (“CoolTrip,” “we,” “us,” or “our”) respects the privacy of visitors and customers. This Privacy Policy explains how information may be collected, used, stored, and disclosed when someone visits CoolTrip.co, signs up for CoolTrip communications, contacts us, uses our services, or otherwise interacts with our website.

This Privacy Policy applies to CoolTrip.co and CoolTrip LLC’s related online services unless another policy is specifically provided.

2. Information We May Collect

Depending on how someone interacts with CoolTrip, we may collect information that is voluntarily provided to us, including:

  • Name
  • Email address
  • Mobile phone number
  • Contact information
  • Information submitted through website forms
  • Customer-support communications
  • Marketing and communication preferences
  • Information provided when signing up for product or launch notifications

The website and its service providers may also automatically collect certain technical information, such as browser type, device information, IP address, general website activity, referring pages, and similar technical information necessary to operate, secure, analyze, and improve the website.

CoolTrip does not intend to collect categories of information that the website does not actually collect.

3. How Information Is Used

  • Respond to questions and customer-service requests
  • Provide information requested by visitors
  • Send CoolTrip launch announcements and product updates to people who have signed up to receive them
  • Provide SMS communications to people who have specifically opted in
  • Operate and improve CoolTrip.co
  • Maintain website security and help prevent misuse
  • Understand how visitors interact with the website
  • Maintain records required for business, legal, or compliance purposes

4. Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in information and consent are never shared with third parties for promotional or marketing purposes. Any information-sharing practices described elsewhere in this Privacy Policy exclude SMS/mobile opt-in data and consent.

CoolTrip may use service providers when reasonably necessary to operate the website, deliver communications, provide customer support, maintain security, or otherwise operate the business. These service providers should only receive information reasonably necessary to perform services on CoolTrip’s behalf and are not authorized to use that information for their own independent promotional or marketing purposes.

5. Email Communications

Visitors may voluntarily provide an email address to receive CoolTrip launch announcements, product information, company news, and other communications they have requested.

Marketing emails should provide an appropriate method for recipients to unsubscribe from future marketing communications.

Questions about CoolTrip communications may be sent to admin@cooltrip.co.

6. SMS Messaging Program

CoolTrip LLC may offer SMS messaging programs. Participation is voluntary.

Depending on the program selected by the customer, messages may include general customer-care communications, responses to questions, customer support, company or product updates, promotional messages, special offers, discount codes, or other marketing communications relating to CoolTrip products and services.

CoolTrip will send marketing SMS communications only to people who have completed the applicable opt-in process.

Messages will be sent from (833) 742-3722. Message frequency varies. Message and data rates may apply.

7. SMS Opt-Out

Customers may cancel SMS messages at any time by replying STOP to the phone number from which the messages were received.

After receiving STOP, CoolTrip will send an SMS message confirming that the recipient has been unsubscribed. After that confirmation, the recipient will no longer receive messages from that SMS program unless the individual voluntarily signs up again.

20. SMS Terms & Conditions

The CoolTrip LLC (“CoolTrip”) SMS messaging program may consist of customer-care messages and/or marketing messages, depending on the program the individual chooses to join.

Marketing messages may include product information, promotions, discount codes, special offers, launch information, and other CoolTrip marketing communications. CoolTrip will send content consistent with the program the individual has opted into.

Messages will be sent from:
(833) 742-3722

Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for help.
Consent to receive marketing text messages is not a condition of purchase.
Carriers are not liable for delayed or undelivered messages.

For additional assistance, customers may contact admin@cooltrip.co.

For information about how CoolTrip collects, uses, and protects personal information, including mobile information and SMS consent, please review the Privacy Policy section on this page. The SMS Terms & Conditions are intended to be read together with the Privacy Policy.

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